AT&T (Internal Process Guide
This Process Guide was developed to train and assist the sales
force in using the STO-IFR (Sales To Order-International Frame Relay)
web-based application. It consisted of a Guided Tour, Online Tutorial
and several job aids. Graphical icons, flow charts and pop-up windows
were used to enhance the user's effectiveness. The Process Guide was displayed
in a separate occurrence of the browser so that the user had access to
it while using the STO-IFR application.