Merck (Internal Web-based Help
The web-base application KMDR (Knowledge Management Document Repository)
used frames. To maintain consistency with the application, the web-based
help also used frames. To differentiate between the frames, different
colored backgrounds were used for each frame. Within the detailed step-by-step
procedures were hyperlinks to related procedures. Graphical icons and
pop-up windows were also used to enhance the material presented. The html
pages were stored in Documentum.